The travel package price must be paid at the final payment due date. Otherwise the client can make a deposit and benefit from PRICE & AVAILABILITY GUARANTEE or PROMOTIONAL DISCOUNT MADE for Early Booking.

Final payment of 100% of the travel package price must be received at least 45 days prior to arrival date in order to be able to confirm your package and pay to our tour operators.For reservations placed within 45 days or less prior to tour date a non-refundable rush booking fee of $25 per booking will be charged.

In case if there is any Remaining Payment which should be paid upon arrival, The Client agree to make this Payment or The Package will be canceled automatically and any deposit will be considered as NON REFUNDABLE.

• 60 days to 46 before arrival 15% of total price.
• 45 days to 31 before arrival 25% of total price.
• 30 days to 16 before arrival 50% of total price.
• 15 days to arrival day 100% of total price.
• In case of NO SHOW a 100% of total price.

• 90 days to 61 before arrival 25% of total price.
• 60 days to 31 before arrival 50% of total price.
• 30 days to arrival day 100% of total price.

In some cases a NON REFUNDABLE DEPOSIT or NONE REFUNDABLE FULL PAYMENT is required in order to guarantee the space in some cruises or for some flights regardless the date of booking. If this is the case, The NONE REFUNDABLE DEPOSIT OR NONE REFUNDABLE FULL PAYMENT is applied regardless the cancelation date or booking Date.

A client made a booking on May 1st for a cruise that start on October 1st.

The cruise or the Hotel required a 50% NONE REFUNDABLE DEPOSIT.

The Client canceled his booking on June 1st (4 Months before the Cruise Date).

The 50% Cancelation Fees will be applied regardless the booking date, cancelation date or the cruise date.

The cancellation charge is a liquid damage to compensate the Tour Operator for prepayments made on advance booking of travel services and for administrative cost involved in processing a cancellation and is genuine estimate thereof and is not a penalty.

If a Client made a Booking 6 Months in Advance of an Invoice valued 1000 USD and got 30% Discount on that Amount. So he will pay only 700 USD.

If he wants to cancel his reservation 50 Days before the Package Starting Date the Cancelation Charge will be as Follows:

Non Refundable Charges: 25%

50 Days Cancelation Charge: 15%

Total Cancelation Charges: 25% + 15% = 40%

Amount to be Deducted: 700 USD x 40% = 280 USD

Amount to be Refunded: 700 USD – 280 USD = 420 USD

The Cost of the Package is 1000 US$ but the Invoice was Issued with the amount of 1050 US$ and the client already paid it.

So there is a surplus of 50 US$ in the Invoice, Our Company will Refund the excess amount upon Arrival to Egypt.

B- Mistake in Calculation result of underpayment from The Client Side.

If this is The Case, Our Company Will gives the client the choice of a Full Refund of his already made payment and cancel the booking or to pay the shortage in Payment to correct the Mistake and continue with his booking.

Example: The Cost of the Package is 1000 US$ but the Invoice was Issued with the amount of 950 US$ and the client already paid it.

So there is a shortage of 50 US$ in the Invoice, The client has to choose either he pay the shortage of 50 US$ caused by the Mistake in the Invoice or get his already made payment and cancel his booking.

C- Mistake in Typing of the Description of the package or an Item in the Package.

If this the Case the Mistake will be corrected immediately and the client will be informed.

If he doesn’t accept the correction a Full Refund will be made to the Client and the Booking will be canceled without any penalties.

Example: The Agent wrote that the Hotel is 4 Stars but in Fact the Hotel is 3 Stars.

If this the Case the Client will be informed Immediately and will be given the choice to Accept the correction or to get a Full Refund and cancel the reservation.

D- Mistake of Non Enclosure.

If this is the Case the Item that has been forgotten will be added to the Package immediately if it is already paid. If it is not paid yet, The Client will be given the choice to add it or to leave it.

Example: The Client asked for an extra trip to Abu Simbel but the Invoice does not mention this Trip.

If the client already paid the Abu Simbel Trip it will be added immediately and the client will be informed.

If it is not paid yet the client will be given the choice to add it and pay for it or to cancel the Trip.

A passenger wishing to make a change to their booking must notify our company immediately. An administration charge of 25 USD$ per booking can be levied. If cancellation by one or more persons of your group alters the room category, the remaining passenger(s) must assume the difference.

Occasionally due to circumstances beyond our control we may have to change your travel package arrangement. We will advise you as early as possible. However, Our Company cannot be held responsible for changes initiated by airlines, coach companies, hotels, transfer operators, or other independent parties who have been contracted for services you have purchased.

If confirmed goods or services are no longer available prior to the arrival date, our company reserves the right to substitute them for comparables goods or services. In the event of a cancellation by our company, liability of our company shall be limited to the reimbursement of the price of goods or services paid by the client.

The package rates that you find in the price table represent the maximum price you should pay for a similar package. In many cases Hotels, Nile Cruises and Tour Operators make discounts to promote some Nationalities, Markets, Periods or certain packages. So in some cases you will pay less than the price you see in the price tables of each package

Our Company reserves the right to substitute Hotels and / or Nile Cruises of similar quality if Hotel and / or Nile Cruises mentioned are not available.

As specifically indicated in each tours No other meals included. Please refer to the detailed itinerary of your travel package for more information about the everyday meals.

All transfers between Airport and hotels or Nile Cruises are included. Excess baggage charges must be paid by the passengers.

It is the full responsibility and expense of the consumer to obtain all documents required by all relevant government authorities. Client failing to provide the required documents may be denied boarding privileges by the carrier or relevant authorities, without further recourse of the possibility of a refund. No refund or replacement will be given for lost or stolen travel documents.

For American, Canadian, Japanese, European Union Citizens and some other nationalities can obtain a tourist entry visa when they come to Egypt at any Egyptian border. Please verify with the Egyptian Embassy in your home country

Clients are responsible for advising our company of their intentions, goals, motives, expectations and needs, as they relate to the proposed travel package, before the reservation is completed

Our company and its affiliates act only as agents for the passenger with respect to services provided by others. In many cases, suppliers of tour services are independent contractors to our company, not its employees. Including but not limited to independent ground operators, tour guides, hotels, transportation companies, drivers, airlines, and other suppliers. Because we do not own, operate, manage, control, or supervise these entities, we cannot be liable for any acts or omissions, including any negligence, gross negligence, or reckless or willful acts, on their part.

Our company, its owners, agents, directors, shareholders, and employees assume no responsibility for any injury, loss, damage, delay, or death to person or property arising from the negligent or willful act or failure to act of any person who is to or does provide goods or services for this trip or for the action or inaction of any other third party. Without limitation, Our company is not responsible for acts of God, dangerous incidents of the rivers, lakes, fire, equipment failures, vehicle accidents, illness from food or otherwise, detention, assaults, theft or criminal activity, annoyance, delays, quarantine, strikes, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations, and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well being of the passengers. The right is reserved to substitute hotels, alter the itinerary, and reverse the order of places to be visited. You will be informed of any necessary changes in a timely fashion. Our company can accept no responsibility for loss or additional expenses due to delay or changes in schedules or other causes. The tour operator and its agents reserve the right to refuse to accept or retain any person as a member of the tour. The right is reserved to withdraw any or all tours or portion thereof. Baggage is at owners risk entirely.

Liability of air carrier for loss, delay or damage is limited to their liability as common air carriers. Air carrier assumes no liability for fragile or perishable articles.